Home > Refund-Policy
Effective Date: 11-08-2024
Last Updated: 11-08-2024
1. Introduction
At Dr. Komalpreet Kaur’s website, we are dedicated to providing high-quality services and ensuring client satisfaction. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the terms and conditions under which refunds may be granted for services purchased through our website.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Service Not Rendered: If a service you purchased was not delivered as promised due to circumstances beyond your control, you may be eligible for a refund.
- Cancellation by Client: If you cancel a service before it has commenced, a partial refund may be granted, depending on the timing of the cancellation.
- Quality Issues: If you believe the service provided did not meet the agreed-upon standards or was significantly different from the description provided, you may request a refund. This will be evaluated on a case-by-case basis.
3. Non-Refundable Services
The following are typically non-refundable:
- Completed Services: Once a service has been fully delivered or completed, it is generally not eligible for a refund.
- Digital Products: Any downloadable products or digital content purchased are non-refundable once accessed.
- Custom Services: Services that are tailored specifically to your needs may not be eligible for a refund, especially if significant work has already been completed.
4. Refund Request Process
To request a refund, please follow these steps:
Contact Us: Email us at drkomapreetkaur.ipac@gmail.com or call us at +91-783-691-9314 with your refund request, including your name, contact information, and the reason for the request.
Review Process: We will review your request within 7 business days and may contact you for additional information if necessary.
Decision: After reviewing your request, we will notify you of our decision. If approved, the refund will be processed within 10 business days.
5. Refund Method
Refunds will be issued through the original method of payment whenever possible. In some cases, we may offer credit toward future services instead of a cash refund, depending on the circumstances.
6. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this policy periodically to stay informed about our refund practices.
7. Contact Us
If you have any questions or concerns about this Refund Policy or would like to request a refund, please contact us at:
Phone: +91-783-691-9314
E-Mail: drkomapreetkaur.ipac@gmail.com
Address: Nehru Market, J-7/80 D, Block J, Rajouri Garden, New Delhi, Delhi, 110027